Communicating with IMPACT

In today’s high-tech world, good old-fashioned, verbal communication is not as good as it used to be.  In this fun, yet practical program, Patrick takes a look at how we communicate and why very often, the message we send it not necessarily the same message they receive!

Maximizing your communications skills is vital to developing relationships, increasing productivity, building teams, managing change, empowering others, increasing the bottom line and improving customer service. Patrick will teach you a “Five-Step System” that will immediately improve your interpersonal communications to "unleash the power of your people"

This dynamic program will help you to develop your communication skills -- listening as well as speaking, verbal as well as non-verbal.  Improved communications leads to enhance relationships, less stress and better service. 

·     Learn a practical 5-Step System to improve your communication and get better results

·     Uncover the Four common communication barriers and how to avoid them

·     Identify the four basic communication styles and how to adapt to each

·     Master Five active listening skills to help you stay focused and check for understanding

Take this brief Quiz...
Answer Yes or No to each question

1.   Do you understand that your “frame of reference” is not necessarily the same as the receiver of your message?

2.   Are you aware that the receiver may interpret your message differently because of his/her attitudes, values, experience, needs, etc?

3.   Do you accept responsibility for a message of yours that is misinterpreted by another?

4.   Are you aware that your status as a supervisor /manager may inhibit others communication with you?

5.   When listening to someone else, do you try to "tune in" for feelings as well as facts?

6.   Do you pay attention to the body language of those communicating to you?

7.   Do you use full eye contact when communicating with others?

Did you answer YES to each of the above?

If not, the “Communicating with IMPACT” program can help you and your organizations prosper!